Terms & Conditions

Disclaimer:TechWhizz LLC is an independent tech support service provider company for third party products. The brands, names, images, trademarks, products and services of third parties mentioned on this website are only for reference and to furnish information. We disclaim any ownership, right, affiliation or endorsement of or by any such third party products. Equipments under warranty might be given free resolution by the brand owners, customers can contact them directly.

These Terms of Service for TechWhizz LLC - this "Agreement" is a legal agreement between you (either an individual or an entity that you are representing, hereinafter "you") and TechWhizz LLC and its suppliers and licensors (collectively "TechWhiz LLC ") for the TechWhizz LLC Services ("Services"). By using for or purchasing the services or by accepting this agreement you acknowledge that you have read this agreement, that you understand it, that you agree and accept the terms as presented herein. If you do not agree to these terms and conditions, do not apply for, accept, use or purchase the services. The Services include new products, product changes, upgrades, support and other services. You may only receive the Services if you are a Service subscriber in good standing with a valid, account with TechWhizz LLC . By using our services you are agreeing to be bound by the following terms and conditions (“Terms of Service”). Violation of any of the terms below will result in the termination of your Account..
 
Terms Of Services 
You must be 18 years or older to use this Service. Your account may be used only by one person – a single account is limited for use by only the defined number of PCs in the agreement. You will have to purchase support for additional PCs if so required. TechWhizz LLC would provide services for only the issues and software that has been explicitly mentioned on our website and listed in Annexure. Our services are available through on call, chat and e-mail only. Onsite service is not included as a mode of providing service. By agreeing to these terms and services you agree that TechWhizz LLC is not liable to provide any support, replacement or standby for Hardware related issues of your PC, Servers, Printers, Router, Wireless Access Device or any other issues. We do not provide any warranty on hardware and software that is covered under the support plan you are responsible for maintaining the security of your PC including username and password. TechWhizz LLC cannot and will not be liable for any loss or damage from your failure to comply with this security obligation. You are requested not to share your computer username and password with the support professional at any time, if this is accidentally shared, please change the password immediately. TechWhizz LLC cannot and will not be liable for any loss or damage from your data theft from your PC in this scenario. In all remote access sessions you are requested to constantly monitor the session when the person is on phone with you, we would not request any remote session with you without any live person talking to you at the same time. In case you get a remote session without a live person on call you are requested to not accept the request, at no time TechWhizz LLC would be responsible for any data theft that occurs due to unattended remote session. You may not use the Service for any illegal or unauthorized purpose. You must not, in the use of the Service, violate any laws in your jurisdiction (luding but not limited to copyright laws). All your action and interactions with us on computer support issues should comply with the cyber laws of India/US and or your country of residence. We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time .



   
Definitions 

Terms defined in these Terms and Conditions are also used in the Privacy Policy and are orporated by reference to these Terms and Conditions.  

"Content" Software, Materials, Services and other related information are collectively referred to as "Content."   
   
"You" or "you" "You" means you individually, any person, including any employer that you are acting on behalf of 

"Services" Means TechWhizz LLC Support Services, which are TechWhizz LLC chat and phone based computer optimization and cleaning services as set forth on the TechWhizz LLC web site. The Services include virus diagnosis, virus removal, PC tune-up, Internet login protection, email account setup, software installation, printed setup, printer support, and general computer trouble shooting services. The scope of the services is subject to change without notice, and TechWhizz LLC may discontinue or modify the Services in its sole discretion.
"Software" means any software used by TechWhizz LLC in connection with the Services. 

General Technical Support Services are provided only via phone, Internet chat and remote desktop sharing. Services are provided upon Subscriber's contacting TechWhizz LLC support as explained on the TechWhizz LLC Subscriber authorizes TechWhizz LLC to configure its computers and delete the files that TechWhizz LLC seems unnecessary to a computer's operation. Subscriber gives TechWhizz LLC express permission to alter the registry of any computer receiving the Services as needed to provide the Services. The Services may require additional software. Subscriber gives TechWhizz LLC express permission to install, configure, and use such software on Subscriber's computers. .
Credit Card Billing You may be asked to provide us with a credit card number from a card issuer that we accept in order to activate your Service. You hereby authorize TechWhizz LLC to charge and/or place a hold on your credit card with respect to any unpaid charges for Services or any related equipment. You authorize the issuer of the credit card to pay any amounts described herein without requiring a signed receipt, and you agree that these charges are to be accepted as authorization to the issuer of the credit card to pay all such amounts. You authorize TechWhizz LLC and/or any other company who bills products or services, or acts as billing agent for TechWhizz LLC to continue to attempt to charge and/or place holds with respect to all sums described herein, or any portion thereof, to your credit card until such amounts are paid in full. You agree to provide TechWhizz LLC with updated credit card information upon TechWhizz LLC request and any time the information you previously provided is no longer valid. You acknowledge and agree that neither TechWhizz LLC nor any TechWhizz LLC affiliated company will have any liability whatsoever for any non-sufficient funds or other charges urred by you as a result of such attempts to charge, and/or place holds on, your credit card. If you mistakenly provide a debit card number, instead of a credit card number, you authorize all charges described herein to be applied to such debit card unless and until you provide a credit card number. In the event you are enrolled, or later enroll, in an automatic payment or electronic funds transfer plan, you agree that all sums described herein may be charged, at TechWhizz LLC option, to the account number provided for such automatic payment or electronic funds transfer plan. When payment is made by credit card or debit card, payment will also be subject to the terms and conditions established by the credit or debit card issuer. If charges cannot be processed through your credit card, or if your bank draft or electronic funds transfer is returned for insufficient funds, we will charge you an additional $20.00.